PRIVACY POLICY

Last Updated: February 12, 2026

1. Introduction Up and Adam Carpet Cleaning ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.upandadamcarpetcleaning.com and use our contact forms.

2. Information We Collect We collect information that you voluntarily provide to us when you fill out the contact form on our website. This information may include:

Personal Identification Information: Name, email address, phone number, and physical address.

Service Details: Information regarding the specific services you are inquiring about and any messages you include.

3. How We Use Your Information We use the information we collect for the following purposes:

To Provide Services: To schedule appointments, provide quotes, and perform cleaning services.

To Communicate: To respond to your inquiries, confirm appointments, and send service reminders via text or email.

To Improve Our Business: To understand customer needs and enhance our service offerings.

4. SMS/Text Message Communications By providing your phone number on our contact form, you consent to receive text messages from us regarding your inquiries, quotes, and scheduled services.

Opt-In: You explicitly opt-in to receive messages by submitting the form.

Opt-Out: You can opt-out of receiving text messages at any time by replying "STOP" to any message we send.

Privacy: We do not share or sell your mobile phone number or consent data to third parties or affiliates for marketing or promotional purposes.

5. Sharing of Your Information We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

6. Data Security We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

7. Cookies and Tracking Technologies Our website may use "cookies" to enhance the User experience. A user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. We may also use tracking pixels or standard analytics tools to monitor website traffic and performance.

8. Changes to This Privacy Policy Up and Adam Carpet Cleaning has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page.

9. Contact Us If you have any questions about this Privacy Policy, please contact us at:

Up and Adam Carpet Cleaning

7116 22nd Avenue Kenosha, WI 53143

(262) 771-2322

[email protected]